As an instructor, your first concern is the safety of your group. Class control will allow you to accomplish more in the time allotted and will inspire confidence among your students.
- Tell the class what is happening next so they are well informed.
- What lift are you going to?
- What run are you taking to get there?
- What is the focus along the way?
- Count heads frequently, especially at intersections. Know where your students are at all times.
- To hold the full attention of your group:
- Avoid positioning your class so they are facing a distraction.
- Speak up; fluctuate your voice to emphasize key points.
- Be simple with instructions.
- Make eye contact and use students’ names.
- When stopped, don’t let the class mill around in harm’s way. Organize them immediately.
- Avoid stopping under chair lifts, below knolls, on narrow trails, or too close to snowmaking equipment.
- Refer to the Snow School Safety Manual whenever you are unsure what the policies are regarding teaching children. There are specific terrain & lift guidelines by age group. It is your responsibility to know them.
At the start of your lesson students should be told where to meet if they get lost:
- If an adult is separated from your class, call or check in at the nearest Ski & Snowboard School Desk. Let the sales staff know where you will be skiing with the rest of the group and how soon you will come back. If you have a cell phone, leave the number with the desk.
- If a child is separated from your class, refer immediately to your Snow School Safety Manual for the protocol.
- Call in after each run for updates on the lost person.
Always follow up with your supervisor, and in the case where a guest did not receive suitable lesson time, your supervisor will inform the Ski & Snowboard School Sales Desk.
If you find an adult separated from another class, inform the Alpine Ski & Snowboard Desk as soon as possible.
If you find a child from another class, keep them with you. Call the Whistler Kids Emergency
Line immediately which can be reached from any mountain phone. (604 905-2234) Follow the instruction given to you by the Emergency Line attendant.